Okta Forgerock CIAM
Enterprise Security
Number of Positions - 1
Location – Plano, Texas
Pay Rate/Salary - USD 40-55/Hourly/W-2
Required Hours/Week - 40
Job Start Date - 2025-01-02
Description
Key responsibilities include:
Supporting and managing consumer identity lifecycle processes with ForgeRock and Okta platforms, including registration, authentication and account recovery.
• Execute and support the IAM strategy for consumer-facing applications, ensuring a seamless and secure experience.
• Provide technical expertise and leadership on IAM related incidents, investigations, and resolution.
• Self-Service Capabilities: Enhance user autonomy and satisfaction by providing comprehensive self-service options.
• Integration: Integrate CIAM solutions with existing systems of record and business insight tools to support data management and business growth.
• Manage identity federation across multiple platforms and applications, ensuring a consistent and frictionless login experience.
• Maintain a strong working knowledge of relevant IAM technologies within the industry and their capabilities.
• Maintain subject matter expertise on new technology as it is added to the environment.
• Manage expectations from the Operations manager, Domain Owner, and Sponsor for solution design, architecture, and capabilities.
Responsibilities:
• Ensure support of IAM Production systems according to uptime SLAs.
• Work closely with IAM professionals to coordinate in delivering solutions to UAT/Production systems.
• Be a frontliner and stay on top of the Production incidents across enterprise-wide consumer IAM solutions and make sure they are addressed and remediated in a timely fashion.
• Work closely with Service Recipients, stakeholders, and Enterprise Architecture to identify and manage cross-impacts for security operational/architectural decisions.
• Participate with and lead complex problem analysis and problem-solving skills.
• Prioritize emerging issues and risks.• Understand business pain points, their impacts, root causes, business needs and solution options.
